Busy Dog Box FAQs
Each Busy Dog Box is carefully curated for enrichment, combining products that suit a wide range of dogs — from energetic pups to intelligent, boredom-prone breeds.
As every dog is different, we recommend:
Tested by big dogs. Created for all dogs.
As every dog is different, we recommend:
- Supervising play
- Introducing items gradually
Tested by big dogs. Created for all dogs.
Busy Dog Box is designed to redirect excess energy into positive, rewarding play. Regular enrichment can help reduce:
- Chewing
- Barking
- Digging
- Restlessness
Yes — many items in the box are designed to be used with food. Follow our Instagram, TikTok and Pinterest for recipe ideas.
- Spread soft foods on the lick mat
- Hide kibble in the snuffle mat
- Fill and freeze the chew toy for longer-lasting engagement
Each box includes a mix of interactive enrichment products, such as:
- Snuffle mat (for natural foraging)
- Lick mat (for calming stimulation)
- Durable chew & treat toy (perfect for stuffing and freezing)
- Interactive toys for play and engagement
Our products are designed to be as easy to care for as they are to enjoy.
- Lick Mat & Paw Enrichment Toy: Top-rack dishwasher safe.
- Snuffle Mat & Interactive Rope Toy: Machine washable.
Yes. Safety is one of our top priorities.
Our products include:
The Snuffle Mat and Lick Mat are enrichment tools, not chew toys. For your dog's safety, we recommend supervising all enrichment activities and inspecting products regularly for signs of wear or damage. If a product becomes damaged, discontinue use and replace it.
Our products include:
- Food-grade silicone lick mat
- BPA-free rubber frozen treat toy
- Carefully selected safe materials designed for regular enrichment and play
The Snuffle Mat and Lick Mat are enrichment tools, not chew toys. For your dog's safety, we recommend supervising all enrichment activities and inspecting products regularly for signs of wear or damage. If a product becomes damaged, discontinue use and replace it.
Delivery & Shipping
We ship Australia-wide, delivering Busy Dog Boxes directly to your door.
Orders are processed within 1–2 business days, with delivery taking 2–8 business days.
Free shipping on orders over $100. Otherwise a flat $9.95 standard shipping rate.
Returns & Support
Due to hygiene reasons, we're unable to accept returns for opened or used pet products. If your item arrives faulty or incorrect, please contact us and we'll help make it right.
General Questions
Enrichment is more than just play.
It can help:
Because a busy dog is a happy dog.
It can help:
- Reduce boredom
- Provide mental stimulation
- Encourage natural behaviours
- Build confidence
- Strengthen the bond between you and your dog
Because a busy dog is a happy dog.
Yes — we're always looking for new ways to keep dogs busy, happy and stimulated.
You can reach us anytime at hello@busydogbox.au